01.
Background
A residential real estate company with over 2,000 units was facing significant payment arrears due to a lack of structure in its receivables management.
Although this topic did not fall within Feldus’ typical service portfolio, it was clear to us: we take responsibility and deliver solutions where they are needed.
Our mission was to stabilize the invoicing processes quickly and implement sustainable improvements.
02.
Approach
Feldus assumed short-term operational responsibility for the invoice workflow — with the goal of quickly creating transparency and restoring the ability to act. As a first step, all outstanding and newly received invoices and dunning notices were systematically recorded and processed.
A digital invoice log was introduced, communication with suppliers was intensified, and impending dunning procedures were actively averted.
Payment approvals were prioritized, the approval process was closely monitored, and weekly, continuously updated payment lists enabled a targeted reduction of arrears.
This once again demonstrates what interim management at Feldus stands for: not only structure and speed, but also the ability to solve operational challenges with a pragmatic mindset.
03.
Outcome
Through structured collaboration and clearly defined processes, outstanding invoices were processed efficiently, financial transparency was significantly improved, and the risk of further dunning procedures was sustainably reduced.
